How SR Handicraft Group collects, uses, and protects your information when you visit our site or shop with us.
SR Handicraft Group ("we," "us," "our") makes and sells handcrafted furniture and décor. This Privacy Policy explains what information we collect when you visit our website or place an order, why we collect it, how we use it, and the choices you have.
By using our website or placing an order with us, you agree to the practices described in this policy. If you don't agree, please don't use the site or submit your information to us.
We collect information in a few different ways:
When you check out, our payment processor (__PAYMENT__) and shipping partners (__SHIPPING__) share limited information back with us — such as payment confirmation status and delivery tracking — so we can fulfil your order. We do not receive or store your full card number; that's handled directly by our payment processor.
| We use your information to | Because |
|---|---|
| Process and deliver your orders | To fulfil our contract with you |
| Respond to enquiries, bulk order and customisation requests | To provide the service you asked for |
| Send order confirmations, shipping updates, and receipts | Necessary for the purchase |
| Send our newsletter, if you opted in | With your consent — you can unsubscribe any time |
| Improve our website, catalogue, and customer experience | Our legitimate business interest |
| Prevent fraud and keep the site secure | Our legitimate business interest |
| Comply with tax, accounting, and legal obligations | Legal requirement |
We do not use your information for anything beyond what's listed above without asking you first.
We do not sell your personal information. We only share it with:
We use reasonable technical and organisational measures — such as encrypted connections (HTTPS) and restricted access to customer data — to protect your information. That said, no method of transmission or storage is 100% secure, and we can't guarantee absolute security.
If we ever become aware of a data breach that affects you, we will notify you as required by applicable law.
Depending on where you're located, you may have the right to:
To exercise any of these, email us at dhalwanibhavya@gmail.com. We'll respond within a reasonable timeframe.
Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we'll delete it.
Our site may link to third-party sites (for example, our Instagram or Pinterest pages). We aren't responsible for the privacy practices of those sites — please review their own policies.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the latest version. We encourage you to review it occasionally.
If you have any questions about this Privacy Policy or how we handle your information, reach out — we're happy to help.
Email or call us any time — we typically respond within one business day.
